Thank you for choosing Upside Down for your Jiu-Jitsu apparel needs. To ensure a seamless shopping experience, we provide shipping and delivery services exclusively within the United States.
1. Order Processing:
Once your order is placed, our team will process it within [specified timeframe].
We strive to process orders promptly to ensure timely shipment.
2. Shipping Methods:
We offer standard shipping through trusted carriers to deliver your package securely and efficiently.
Shipping times may vary depending on the destination and carrier.
3. Shipping Fees:
We offer free shipping on all orders within the United States.
4. Delivery Times:
Delivery times depend on the shipping address and carrier's service.
Standard shipping typically takes 2-3 weeks to deliver your order.
5. Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can use the tracking number to monitor the progress of your shipment.
6. Delivery Address:
Please ensure that the shipping address provided during checkout is accurate and complete.
We are not responsible for delays or displacements due to incorrect or incomplete addresses.
7. Delivery Issues:
In rare cases where there are delivery delays or issues, please reach out to our customer support team.
We will work diligently to resolve any delivery-related concerns and provide you with updates.
8. Undeliverable Packages:
If a package is deemed undeliverable due to an incorrect address or unavailability, it may be returned to us.
In such cases, please contact our customer support team to arrange for reshipment or a refund, excluding shipping costs.
Please note the following important points:
If you have any further questions or require assistance with shipping and delivery, please don't hesitate to contact our customer support team. We are here to assist you and ensure a smooth and timely delivery of your Upside Down Jiu Jitsu apparel.